3 Fundamentals of IT Infrastructure Design: Hardware, Software, and Networks

Today’s businesses rely on a network of technology—both hardware and software—to run day-to-day operations. When those systems are overworked or broken, productivity plummets and employees become frustrated. When thinking about your IT infrastructure design, consider three main things: hardware, software, and networks. In this article, we break it down.

What is IT Infrastructure Design?

IT infrastructure design refers to the process of organizing and building the technological framework that supports an organization’s IT systems, networks, and operations. It covers hardware architecture, network topology, data storage solutions, cloud services integration, cybersecurity measures, and disaster recovery planning.

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The goal of IT infrastructure design is to create a reliable and efficient technological environment that supports business processes, facilitates team collaboration, and enables data access and management.

Designing IT infrastructure is collaboration between IT professionals, architects, engineers, and stakeholders to develop a comprehensive infrastructure blueprint that addresses current needs and anticipates future growth and technological advancements. 

3 Main Areas of IT infrastructure Design

When designing your organization’s IT infrastructure, consider your hardware, software, and how it all connects together on a network.

1. Hardware

Hardware refers to the physical components of your IT infrastructure.  It includes servers for hosting applications and data, workstations for user interaction, storage devices for data retention, networking devices like routers and switches for data transmission, and peripherals such as printers and scanners.

Hardware provides computing power, storage capacity, connectivity, and input/output capabilities. When designing your IT infrastructure, consider hardware selection, configuration, maintenance, and upgrades so your business can enjoy uninterrupted growth.

Here are some common examples of hardware to consider in your IT infrastructure design:

Servers:

  • File servers: Used for storing and sharing files within a network.
  • Web servers: Host websites and web applications accessible over the internet.
  • Database servers: Manage and store databases, providing data access to applications.
  • Email servers: Handle email communication and storage for organizations.

Workstations:

  • Desktop computers: Individual computers used by employees for daily tasks.
  • Laptops: Portable computers for remote work or on-the-go productivity.
  • All-in-one PCs: Integrated computers with monitor and CPU in a single unit.
  • Thin clients: Lightweight devices that access applications and data from a central server.

Storage Devices:

Networking Devices:

  • Routers: Manage data traffic between different networks, such as LANs and WANs.
  • Switches: Direct data packets within a network to specific devices based on MAC addresses.
  • Access points: Provide wireless connectivity for devices to connect to a wired network.
  • Firewalls: Monitor and control network traffic to protect against unauthorized access and cyber threats.

Peripherals:

  • Printers: Output devices for printing documents, images, and other content.
  • Scanners: Input devices for converting physical documents into digital formats.
  • Keyboards and mice: Input devices for interacting with computers and workstations.
  • Monitors: Display devices for visualizing computer output, data, and applications.

2. Software

Software includes operating systems, applications, databases, middleware, and management tools that enable users to interact with hardware and perform tasks. Operating systems serve as the foundation for managing hardware resources and running applications, while software applications provide functionality for specific tasks such as productivity, communication, collaboration, data analysis, and business processes. 

Databases store and manage structured data and middleware facilitates communication between different software components. Management tools automate IT operations, monitoring, and maintenance tasks. 

Software licensing, compatibility, updates, and security are critical aspects of your IT infrastructure design. Managing software effectively can make your IT infrastructure design more reliable, efficient, and compliant with business needs and standards.

Here are some examples of software to consider in your IT infrastructure design:

Operating Systems:

  • Microsoft Windows: Operating system for PCs and servers, with versions such as Windows 10 for desktops and Windows Server for servers.
  • macOS: Operating system for Apple Macintosh computers, known for its user-friendly interface and multimedia capabilities.
  • Linux distributions (e.g., Ubuntu, CentOS, Red Hat): Open-source operating systems popular for servers, offering flexibility, stability, and customization options.
  • Android: Mobile operating system for smartphones and tablets, developed by Google and widely used globally.

Applications:

  • Microsoft Office Suite: Productivity applications such as Word (word processing), Excel (spreadsheets), PowerPoint (presentations), and Outlook (email).
  • Adobe Creative Cloud: Creative applications for graphic design, video editing, photography, and web development, including Photoshop, Illustrator, Premiere Pro, and Dreamweaver.
  • Salesforce: Cloud-based customer relationship management (CRM) software for sales, marketing, and customer support.
  • QuickBooks: Accounting software for small businesses, providing tools for invoicing, payroll, expenses, and financial reporting.

Databases:

  • MySQL: Open-source relational database management system (RDBMS) known for its speed, reliability, and scalability, commonly used in web applications.
  • Microsoft SQL Server: Relational database system by Microsoft, offering advanced features for data management, analysis, and reporting.
  • Oracle Database: Enterprise-grade database management system with capabilities for handling large-scale data, transactions, and business applications.
  • MongoDB: NoSQL database for document-oriented data storage, suitable for agile development and scalable data models.

Middleware:

  • Apache Kafka: Distributed streaming platform for handling real-time data streams and processing large-scale data pipelines.
  • IBM WebSphere: Middleware software platform for integrating applications, services, and data across diverse IT environments.
  • Oracle Fusion Middleware: Comprehensive middleware suite for building, deploying, and managing enterprise applications and services.
  • Microsoft BizTalk Server: Integration server for connecting disparate systems, automating workflows, and enabling business process management.

Management Tools:

  • VMware vSphere: Virtualization and cloud management platform for managing virtualized infrastructure, servers, and applications.
  • Microsoft System Center: Integrated suite of management tools for monitoring, configuring, and automating data center resources and applications.
  • Nagios: Open-source monitoring and alerting system for IT infrastructure, networks, and services, providing real-time visibility and performance insights.
  • SolarWinds Orion Platform: Network management software for monitoring, troubleshooting, and optimizing network performance, devices, and applications.

3. Networking

Networking plays a key role in IT infrastructure design. It connects devices, systems, and resources to enable communication, data exchange, and resource sharing within an organization. IT networks are managed through physical and logical components such as routers, switches, access points, cables, protocols, IP addressing, and network configurations. Technologies like Ethernet, Wi-Fi, VPNs, and cloud networking facilitate connectivity across local area networks (LANs), wide area networks (WANs), and the internet. 

Network design, topology, bandwidth management, security protocols, and performance optimization are key considerations in your IT infrastructure design.

Here are some examples of different kinds of networking components to consider in your IT infrastructure design:

Routers:

  • Cisco ISR 4000 Series: Enterprise routers designed for secure, high-performance connectivity and branch office integration.
  • Juniper Networks MX Series: Carrier-grade routers for scalable and reliable network services, including edge routing and aggregation.
  • Ubiquiti EdgeRouter: Cost-effective routers suitable for small to medium-sized businesses, offering advanced routing features and management capabilities.

Switches:

Access Points:

  • Cisco Aironet 2800 Series: Enterprise-grade wireless access points with high-density capabilities, advanced security, and seamless roaming for Wi-Fi networks.
  • Ubiquiti UniFi AP AC Pro: Scalable and cost-effective access points for small to medium-sized deployments, featuring centralized management and guest portal functionality.
  • Aruba Instant On AP22: Entry-level access points for small businesses, delivering reliable Wi-Fi coverage, easy setup, and cloud-based management.

Cables:

  • Ethernet cables (Cat5e, Cat6, Cat6a): Used for wired network connections, supporting different data transfer speeds and distances.
  • Fiber optic cables (single-mode, multi-mode): Transmit data using light signals, offering high bandwidth, longer distances, and immunity to electromagnetic interference.
  • Coaxial cables: Typically used for cable TV and broadband internet connections, with variations like RG6 and RG59 for different applications.

Protocols:

IP Addressing:

Network Configurations:

  • VLAN (Virtual Local Area Network): Configuration that segments a physical network into multiple virtual networks, enhancing security, traffic management, and broadcast control.
  • VPN (Virtual Private Network): Configuration that creates secure, encrypted connections over public networks, enabling remote access, site-to-site connectivity, and data privacy.
  • QoS (Quality of Service): Configuration that prioritizes and manages network traffic based on predefined rules, ensuring optimal performance for critical applications and services.

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It is rare that a growing organization makes a smooth transition from one phase of its IT infrastructure to the next. Our team of certified IT infrastructure consultants have helped thousands of companies solve growth pains and set them up for continued success. Learn more about our IT infrastructure consulting services or simply reach out to start a conversation with an expert.